15 February 19, 11:38
I have an old laptop
with windows 10 version 1803
It works well
but when windows update updates to version 1809
it stays frozen in the windows logo
and when turning it on again
returns to version 1803.
this becomes a loop because windows update
download the 1809 version again
I have tried clean installation with dvd and usb
when it boots to install it freezes
in the windows logo.
the bios is updated to the most recent version (2009)
because 1803 is installed well and 1809 does not work?
any ideas?
with windows 10 version 1803
It works well
but when windows update updates to version 1809
it stays frozen in the windows logo
and when turning it on again
returns to version 1803.
this becomes a loop because windows update
download the 1809 version again
I have tried clean installation with dvd and usb
when it boots to install it freezes
in the windows logo.
the bios is updated to the most recent version (2009)
because 1803 is installed well and 1809 does not work?
any ideas?